Shipping Policy

Order Processing Time

Please allow up to 48 hours (1-2 business days) for our team to process your order after a valid payment is received. Orders placed on weekends or public holidays will be processed on the following business day. Please be aware that processing times may be extended during peak seasons, such as holidays and major sales events. Your patience and understanding during these periods are greatly appreciated.

Shipping Fees

Free Standard Shipping is provided for all orders to the following locations: United States, Canada, European Union, United Kingdom, Switzerland, Norway, Australia, Hong Kong, Macau, All Other Countries. For customers in destinations not listed above, shipping costs will be calculated and displayed at the checkout page. The rate is determined by your location and the specifics of your order. If you have any questions about shipping to your country, please don't hesitate to contact us at contact@monarai.com.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes the items that have been sent and your tracking number.

Shipping Information

To ensure your order is delivered successfully and within the advertised timeframe, please make sure your shipping address is entered fully and correctly. Monar is not responsible for lost, misplaced, or misdelivered shipments resulting from incorrect or incomplete address information provided at the time of purchase.